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    "result": {"data":{"contentfulSkillmeterBlogPost":{"url":"detecting-and-handling-toxic-employees-in-a-company","title":"Detecting and Handling Toxic Employees in a Company","description":{"description":"<p>Types of toxic\r\ncharacters. How to deal with them? How to spot them in a company?&nbsp;Finding and retaining valuable employees is important\r\nbut dealing with toxic ones is inevitable. Everyone knows those types of\r\npersonalities that others can’t stand, whether at school, university or at\r\nwork. Such people don’t leave their anger and disrespect at home when they\r\napply for a job and come to work.</p>"},"body":{"body":"<p>\r\n\tFinding and retaining valuable employees is important\r\nbut dealing with toxic ones is inevitable. Everyone knows those types of\r\npersonalities that others can’t stand, whether at school, university or at\r\nwork. Such people don’t leave their anger and disrespect at home when they\r\napply for a job and come to work.</p><p>\r\n\tWhen hired, employees are expected to bring value into\r\na company. What toxic employees bring is irritation and poison that quickly\r\naffects your top staff members and company’s success. HRs and top managers\r\nshould be able to detect toxic behavior and take immediate actions to prevent\r\nhavoc that can destroy your corporate culture. You know how time-consuming and\r\nchallenging it often is to build this culture. If someone doesn’t care about\r\nit, you’d better show them the door. Here are a few character peculiarities\r\nthat are going to poison your business and need to be dealt with immediately.\r\nYou will never find a person that possesses all of the below mentioned\r\ncharacter habits, but finding a toxic employee with at least two of them is\r\nvery much likely.</p><ul>\r\n\t\r\n<li><strong>1)&nbsp;</strong><strong>Too\r\nconfident in their capabilities\r\n\t</strong></li></ul><p>\r\n\tOperating with minor skills and knowledge, toxic\r\nemployees think they know everything. They constantly want to prove that their\r\napproaches are professional and that only they know how to do things right. Such\r\npeople often claim that they are mistreated and they cannot show off their full\r\npotential because they are not promoted. They get furious when someone else’s\r\nideas have been chosen. In reality, their skills are really poor and they are\r\nnot in a hurry to master them. When they screw up with something, they will always\r\nfind an excuse, like a stupid task, non-clear requirements, too little time or\r\nbad management.</p><ul>\r\n\t\r\n<li><strong>2)&nbsp;</strong><strong>Yelling\r\nand shouting at others\r\n\t</strong></li></ul><p>\r\n\tDespite your corporate culture saying that employees\r\nshould deal with things patiently without losing their temper, some of them\r\nyell at other employees or even customers. As a result, customers find it\r\nreasonable to choose another company to work with and co-workers decide to run\r\naway from this stressful environment. It’s quite possible that this employee\r\nsimply has some personal problems and has lost his\\her temper because of this.\r\nBut if it happens on a regular basis and they do not even feel sorry for their\r\nbehavior, it means you have a person in your team that may poison your company\r\nand its image.</p><ul>\r\n\t\r\n<li><strong>3)&nbsp;</strong><strong>Slacker</strong></li></ul><p>\r\n\tEach of us is lazy occasionally. Browsing through\r\nsocial media or shopping for some stuff online is something everyone might be\r\ncaught at. But imagine that someone does it non-stop and doesn’t care what\r\nothers will think of them. They are just too busy looking for excuses as to why\r\nthe task hasn’t been done yet. Their gossip talks and coffee breaks distract\r\nothers from the normal workflow. Such people do not have even the smallest\r\nmotivation to bring value into the company. They will agree on any idea that\r\npasses by because they simply don’t care. Deadline is not the term created for\r\nthem. They feel happy when the boss leaves because for them it means they can\r\nleave too.</p><ul>\r\n\t\r\n<li><strong>4)&nbsp;</strong><strong>Careless\r\nand unwilling to help \r\n\t</strong></li></ul><p>\r\n\tIn case of an emergency or whenever the team is\r\nexpected to unite their efforts together, you might notice that someone in the\r\nteam cares only about their responsibilities and is unwilling to do anything\r\nmore. \r\n\t<em>“It’s their problem”</em> – you can\r\nhear them saying. They are not going to help newcomers when they screw up, or\r\nstay a bit longer at work when the task is urgent.</p><ul>\r\n\t\r\n<li><strong>5)&nbsp;</strong><strong>Helpless\r\nand passive\r\n\t</strong></li></ul><p>\r\n\tFor some people, it’s absolutely fine if others do\r\ntheir job. They are not even interested in learning how others do things for\r\nthem because they know they can always delegate more complex things to someone\r\nelse. For them, there is no need to bother and learn something new. However,\r\nthey are absolutely comfortable with receiving credit for someone’s job and\r\nmaking it their own achievement.</p><ul>\r\n\t\r\n<li><strong>6)&nbsp;</strong><strong>Always\r\nunhappy with everything\r\n\t</strong></li></ul><p>\r\n\tConstant complaints about work conditions, low salary,\r\na bad boss or an uninteresting job can often be heard from toxic employees of\r\nthis type. They always feel like they deserve a promotion or a better salary. But\r\nthey do not do anything really valuable to get it. In fact, you can hear hem\r\ncomplaining about their life, bad neighbors, bad government, bad system, etc. Their\r\nconstant negative thoughts and complaints poison other employees and affect the\r\nteam spirit.</p><p>\r\n\t<img src=\"https://s3.amazonaws.com/cdn.skillmeter.com/blog/toxicemployees.png\"></p><p><strong><br></strong></p><p>\r\n\t<strong>How\r\nto Cope with Toxic Employees\r\n\t</strong></p><p>\r\n\tThe cost of finding new employees to replace those who\r\ndemonstrated toxic behavior is high. That’s why it is recommended to take all\r\nthe possible measures to make them better team players.</p><p>\r\n\tThe following steps can be taken to rid the employees\r\nof any toxic habits they might have:</p><ul>\r\n\t\r\n<li>Give\r\nextra loads \r\n\t</li>\t\r\n<li>Give\r\nclear expectations about job results\r\n\t</li>\t\r\n<li>Demand\r\nconstant progress updates\r\n\t</li>\t\r\n<li>Demand\r\nreliability\r\n\t</li>\t\r\n<li>Reward\r\nprogress\r\n\t</li>\t\r\n<li>Foster\r\ncollaborative approach \r\n\t</li>\t\r\n<li>Take\r\nstress management measures\r\n\t</li>\t\r\n<li>Give\r\nemployees social time and activities\r\n\t</li>\t\r\n<li>Demand\r\nappropriate behavior \r\n\t</li>\t\r\n<li>Take\r\nemployee complaints into consideration\r\n\t</li>\t\r\n<li>Document\r\nnegative behavior\r\n\t</li></ul><p>\r\n\tWhen it’s getting impossible to cope with toxic\r\nemployees, the best solution for management is to show them the door. It may\r\nhelp the company save its corporate culture, retain truly valuable staff and\r\nfoster stress-free work processes.</p><p>\r\n\tProtecting your business\r\nfrom the poisonous influence of toxic employees is vital to prevent havoc and\r\ndisorganization within your company. Every employee, without any exceptions,\r\nshould respect and comply with the corporate policy and regulations set by your\r\ncompany. Otherwise, it is better to replace them with those who are going to\r\nreally care about your business and treat management and other employees with\r\nrespect.</p>"},"authorName":"Beata Green","authorBio":{"authorBio":"Beata is Director of <a href=\"http://www.headchannel.co.uk/\" rel=\"nofollow\">HeadChannel Ltd.</a>, London based bespoke software development company. She is responsible for overall strategic direction and overseeing the company’s continuing growth, building closer client relationships and maintaining best working practices. She enjoys brisk country walks with her red fox labrador and then relaxing in front of a TV crime drama with a glass of red wine."},"publishedOn":"2017-02-10T09:31:07.293Z"}},"pageContext":{"id":"e07d6e46-bf80-56f2-831e-8b739960aafe"}},
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